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ACCESSIBILITY

Accessibility Statement

Last Updated April 2026

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WON Direct Primary Care is committed to ensuring that our website is accessible to everyone, including individuals with disabilities. We believe that access to healthcare information should never be a barrier, and we are actively working to make our digital presence as inclusive and welcoming as our practice.

Good healthcare starts with being able to reach it. We are committed to making sure no one is excluded from accessing information about our practice because of a disability.

Our Commitment

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible to people with disabilities, including those with visual, auditory, cognitive, and motor impairments.

Our ongoing accessibility efforts include:

- Using sufficient color contrast across all text and background combinations

- Providing descriptive alt text for all meaningful images on the site

- Ensuring all form fields are clearly labeled and navigable by keyboard

- Using semantic HTML to support screen readers and assistive technologies

- Designing for readability with clear typography, adequate font sizes, and generous line spacing

- Ensuring the site is fully functional on mobile devices of all sizes

Known Limitations

While we are committed to accessibility, we acknowledge that our website may not yet be fully accessible in all areas. We are a new practice and are actively working to identify and address any gaps. If you encounter any barriers while using our site, we want to know.

Alternative Access

If you are unable to access any part of our website due to a disability, or if you need information in an alternative format, please contact us directly. We are happy to assist you in any way we can:

- Email us at [email protected] and we will respond within one business day

- We can provide information in alternative formats upon request

- We can assist you in completing our interest form over the phone or via email if the online form presents a barrier

Feedback

Your feedback helps us improve. If you experience any accessibility barriers on our website, please let us know by contacting us at [email protected]. Please describe the issue you encountered, the page where it occurred, and the assistive technology you were using if applicable. We take all accessibility feedback seriously and will work to address issues promptly.

In-Person Accessibility

WON Direct Primary Care is committed to providing accessible care in person as well. If you have specific accessibility needs related to in-person visits or telehealth appointments, please let us know when you enroll or at any point during your membership. We will do everything within our ability to accommodate you.

Telehealth appointments are available to all members and may be a convenient alternative for patients who face barriers to in-person visits.

Contact Us

For accessibility-related questions, feedback, or assistance, please reach out:

WON Direct Primary Care Atlanta, Georgia Email: [email protected]

We are committed to responding to all accessibility inquiries within one business day.

WON Direct Primary Care

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